The people of Lagos have a very little reservoir of patience and this reflects in their expectations of service.
A good waiter must have these qualities to survive in this career path:
1. Patience
If you want to be a great waiter you want to start by being a patient person. The main reason behind this is that the customers you serve will expect you to be patient. You will go to serve customers and find them in the middle of a conversation. This means you will have to wait until they are ready to order. So, what’s the bottom line? You need to understand that your customers expect you to wait until they are ready to order.
2. Accommodating
As a waiter you will be serving people from different backgrounds who have different views. This is crazy but you cannot choose the customers who come to the place you work. You will need to accommodate all kinds of customers and ensure you serve them deli gently.
3. Speed
Sometimes in your place of work it will get hectic. There are pick hours where it will be full house. Consequently, you will need to execute all the orders within the shortest time possible. But here’s the kicker, if you got speed you will be able to serve many customers within the shortest time possible.
4. Memory
It is common for any waiter to serve different customers at the same time. You will go into a table with three or four people and all of them will order different things. As a waiter you will have to remember all the orders without mixing things up. Now, how do you go about this? You can get a wring pad where you will be writing the different orders you get from the customers. Otherwise, you might find yourself mixing up orders and this will not go well with the customers.
5. Concentration on Details
Concentration on DetailsOne of the most important qualities of a good waiter is being able to concentrate on the details. These include the minor details that are usually ignored by many people. The importance of this is that some customers like their orders to be very specific. If you do not bring the specific thing that the customer had ordered you will definitely upset the customer. You might be wondering how to concentrate on the fine details. The solution is easy where you just need to ensure you listen to your customers carefully. You can even ask questions in case you find something that is not clear.
